To access e-resources (article, e-book, film) while off campus, once you click on the database title you will see a screen where you will enter your ACES ID and your BANNER ID to verify that you are a PAC student, staff or faculty member.
If you have any issues or experience an issue logging into the e-resources, contact the Library Reference Desk via Chat or send an email to pac-ref@alamo.edu.
Problem: When clicking on the green button that is supposed to take you to the ebook, video, or article, you get to a page with an error message.
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Possible solution: Click on the title of ebook, video, article (in Palomino Search) scroll to Access Online (see image on left). In many cases the same item is available from another source/vendor. Try and see if any of the other "View full text" links work. If that doesn't work: Click on "Report a broken link" (yellow highlight) and fill in the form. The E-resource librarian will respond to the email generated. She can almost always find you a copy of the article. And we can work on getting the broken link fixed.
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All our resource links are safe. In most cases you can resolve this issue by either using another browser or clearing your current browser's cache. Below are instructions on clearing the cache.